Customer Care Executive

0 - 1 Years

Mohali


Job Description

Key Skills:-
• excellent Selling, Communication and Negotiation Skills
• they Need to Understand the Basics of Computers/networking.
• they Should Know What Lan, Ip Address, Difference Between Router & a Modem, Understanding On Vpn Connection, What is Bandwidth, Anti-virus Etc.
• understanding of Dns & Telnet
• prioritizing, Time Management and Organizational Skills
• knowledge On How to Connect Laptop or Desktop Over Wi-fi.
• highly Motivated and Target Driven Approach
• language Proficiency – Spoken – Good Communication Skills
• outstanding Verbal, Written and Listening Skills (english)
• understands Details of Several Functions to Provide Quality Service
• carefully Write/type Messages to Ensure Professional Tone

job Description& Responsibilities
• responsible to Deliver High Quality and Productivity Results that Meet the Identified Targets
• energetic, Friendly and Approachable Individuals Who Understand the Importance of Great Customer Service
• need Strong Command On Convincing the Customers
• transaction Handling Services, Problem Solving Efficiency
• address & Troubleshooting Internet Broadband Related Issues
• maintains Composure and Patience with Customers
• ability Handle Tough Situation with Customer
• hit the Client Metrics

desired Candidate Profile
• candidate Should have Good Knowledge About Computer
• must Be 18 Years of Age or Older
• high School Diploma or Equivalent Required
• candidate Should have Excellent Interpersonal Skills
• open to Work in Rotational Shifts, According to Business Needs
• must Pass Operations Validation
• candidate Should have all Relevant Documents

Salary 1 Lac 25 Thousand To 2 Lac 50 Thousand P.A.
Industry ITES / BPO / KPO / LPO / Customer Service / Operations
Work Experience 0 - 1 Years
Qualification Secondary School, Diploma, Other Bachelor Degree

Key Skills

Customer Handling Customer Support Problem Solving

Company Profile

Contact Person Vijay Kumar
Address S.R. Recruiters Shop no-4 , Govt School Road,Sec-1
Mobile 9040251010
Email ID support@srrecruiters.in




Contact Now

+91-9040251010